Last Updated: July 17, 2025

Your privacy is important to us. This Privacy Policy explains how The Festival Abides ("we," "us," or "our") collects, uses, and protects your information when you visit our website at [Your Website Address] (the "Site") and interact with our services.

Our Commitment: We do not sell your personal data.

1. Information We Collect

We only collect information that is necessary to operate our festival/company and provide you with a great experience. This may include:

* Information You Provide Directly:

* Contact Information: When you sign up for our newsletter, purchase tickets, or contact us, we may collect your name, email address, and phone number.

* Payment Information: If you make a purchase (e.g., tickets, merchandise), we use a secure third-party payment processor (e.g., Stripe, PayPal, or Squarespace's built-in commerce). We do not directly store your full credit card details on our servers.

* Other Information: Any other information you voluntarily provide to us, such as inquiries through contact forms or feedback.

* Information Collected Automatically (via Squarespace and website analytics):

* Like most websites, Squarespace (our website host) automatically collects certain information when you visit our Site. This may include:

* Your IP address

* Browser type and operating system

* Referring website addresses

* Pages you view on our Site and the time spent on them

* Device information (e.g., mobile, tablet, desktop)

* This data is primarily used to understand how our Site is being used, improve our content, and ensure the Site functions correctly. It is generally aggregated and does not directly identify you.

2. How We Use Your Information

We use the information we collect for the following purposes:

* To operate and maintain our Site and services.

* To process your ticket purchases and other transactions.

* To send you important updates, announcements, and information related to [Your Festival/Company Name] (e.g., event schedules, news, changes).

* To respond to your inquiries and provide customer support.

* To improve our website, services, and overall user experience.

* To monitor and analyze trends, usage, and activities in connection with our services.

* To detect, prevent, and address technical issues or fraudulent activities.

We will never sell, rent, or trade your personal information to third parties for their marketing purposes or any other reason.

3. How We Share Your Information

We may share your information in the following limited circumstances:

* With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as:

* Squarespace (our website host) for website functionality and analytics.

* Payment processors (e.g., Stripe, PayPal) for secure transaction handling.

* Email marketing services (e.g., Mailchimp, if you use one) to send newsletters and updates you've opted into.

* These providers are obligated to protect your information and only use it for the specific services we hire them for.

* Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

* Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

* Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We would notify you of any such change.

* Aggregated or Anonymized Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you. This type of data may be used for research, analytics, or marketing purposes.

4. Your Choices and Rights

* Opt-Out of Marketing: If you receive marketing emails from us, you can opt-out at any time by following the unsubscribe link provided in the email.

* Access and Correction: If you wish to access, update, or correct your personal information, please contact us using the details below.

* Do Not Track: Our website does not currently respond to "Do Not Track" signals.

5. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is ever 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

thefestivalabides@gmail.com

3100 Riverside Dr Apt 327 Los Angeles, CA 90027